Car Hire FAQs
What forms of payment do you accept?
Renting In The United Kingdom
If the rental is not prepaid, the renter must pay a deposit and the full rental charges using a major debit or credit card in his or her own name.
If the rental is prepaid, the renter must pay a deposit using a major debit or credit card in his or her own name.
Payment by a credit card in the main drivers name will be required to rent premium vehicles. If the debit or credit card differs from that used to prepay the rental charges, an additional deposit is required.
- In the United Kingdom, we accept American Express, Master Card and Visa.
- In the United Kingdom, we do not accept Maestro and Electron debit cards.
- If you would like to use a debit card, please call the location to discuss additional requirements.
Renting At An Airport Location In Ireland
Airport locations do not accept debit cards. If the rental is not prepaid the renter must pay the full rental charges plus a deposit of 500 Euros. If the rental has been prepaid then the deposit will be 500 Euros.
All debit or credit cards must be in the name of the renter and present at the time of rental. All cards must be present at the time of rental.
We do not accept Cash, Prepaid, Currency, Diner's Club or Maestro Cards.
Renting At A Non-Airport Location In Ireland
If the rental is not prepaid the renter must pay the full rental charges plus a deposit of 250 Euros. If the rental has been prepaid then the deposit will be 250 Euros.
All debit or credit cards must be in the name of the renter and present at the time of rental. Renters wishing to use a debit card must hold an Irish licence and will be required to bring additional documentation and will be subject to additional checks.
We do not accept Cash, Prepaid, Currency, Diner's Club or Maestro Cards.
Renters who wish to use a debit card must hold an Irish Driving Licence and must produce a pay slip that must be less than three months old. For all drivers we reserve the right to conduct additional checks and ID verification including sharing information with external partners who may verify supplied details against databases to which they have access.
Can I purchase rental car insurance and other protection products for a car hire in Ireland and the United Kingdom?
Enterprise offers additional protection products that you can purchase along with your car hire. Currently, we offer our customers Damage Waiver, Excess Protection and Roadside Assistance Protection.
United Kingdom
Damage Waiver
Damage Waiver reduces the liability you are responsible for in the event of damage to and or theft of the vehicle. If Damage Waiver is included in your reservation, then the excess amounts applicable are: cars 1000.00 GBP, MINI MPVs, MPVs, commercial vehicles 1150.00 GBP, all premiums and 4x4s 1400.00 GBP.
In Northern Ireland the excess on all commercial vehicles is 1400.00 GBP.
If Damage Waiver is not included in your booking, then it is available to purchase and the excess amount for all vehicles is zero. Customers who can provide independent and verified provision to cover damage and theft to the vehicle may be able to decline Damage Waiver - you may wish to determine if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If you decline Damage Waiver, you will be required to pay these charges and then seek compensation yourself from your carrier. Damage Waiver is not insurance.
Excess Protection
Excess Protection is an optional coverage that reduces the applicable Damage Waiver excess (see Damage Waiver terms) to all cars 100.00 GBP, MINI MPVs, MPVs and commercial vehicles 250.00 GBP, all premiums and 4x4s 500.00 GBP.
In Northern Ireland the reduced excess on all commercial vehicles is 500.00 GBP.
You may wish to check if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If you decline Excess Protection then you are required to pay any applicable Damage Waiver excess and seek compensation from your carrier. The price of Excess Protection varies by vehicle size and the prices are inclusive of VAT. Premium location fee applies to airports.
Roadside Assistance Protection
Enterprise offers roadside assistance protection - RAP. RAP allows Enterprise customers to waive all financial responsibility for the following - tyre and glass repair or replacement costs, except when part of a larger repair, replacement keys costs, and all recovery and call out charges imposed by our chosen roadside assistance providers as result of a fault caused by renter error. RAP does not exempt you from these charges if there is any breach of our rental agreement. RAP is an optional product; before purchasing you may wish to check if your personal coverage is adequate. If you decline RAP then you will be required to pay any applicable charges and seek compensation from your carrier. RAP is not insurance.
Ireland
Damage Waiver
If Damage Waiver is shown as included in your booking then the cost is included in your reservation total. If Damage Waiver is not shown as included in your booking then you may purchase it at the rental counter. Damage Waiver reduces your liability for damage to and or theft of the vehicle subject to the terms and conditions of your rental agreement. The Excess that applies to Damage Waiver is EUR 1600 for economy and mini vehicles, EUR 2500 for premium vehicles, and EUR 1750 for all other vehicles. Before purchasing Damage Waiver you may wish to determine if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If you decline Damage Waiver you will be required to pay these charges and then seek compensation from your carrier. Please be advised that the Republic of Ireland may be listed as an exclusion zone to your standard provider of personal insurance or credit card coverage. Damage Waiver is not insurance.
Excess Protection
Excess Protection is an optional coverage that reduces the applicable Damage Waiver Excess (see Damage Waiver terms) to: EUR 100 for economy and mini vehicles, EUR 500 for premium vehicles, and EUR 250 for all other vehicles. You may wish to check if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If you decline Excess Protection then you are required to pay any applicable Damage Waiver excess and seek compensation from your carrier. Excess Protection is not insurance.
Roadside Assistance Protection
Enterprise offers roadside assistance protection - RAP. Rap allows Enterprise customers to waive all financial responsibility for the following - tyre and glass repair or replacement costs, except when part of a larger repair, replacement keys costs, and all recovery and call out charges imposed by our chosen roadside assistance providers as result of a fault caused by renter error. RAP does not exempt you from these charges if there is any breach of our rental agreement. RAP is an optional product; before purchasing you may wish to check if your personal coverage is adequate. If you decline RAP then you will be required to pay any applicable charges and seek compensation from your carrier. RAP is not insurance.
What Are Your Driver's Licence Requirements For Renting In The UK And Ireland?
United Kingdom:
- All drivers must produce a valid driving licence.
- Non-EU licence holders are required to have an international driving permit if the licence is not in English.
- All renters must produce photographic ID- this can be a passport or driving licence.
- International travelers must produce a passport, proof of return travel and residency information while in the U.K.
Renters who wish to use a debit card may be subject to additional checks. We reserve the right to request additional ID or conduct further ID checks. These may include ID checks with external partners who may check supplied details against databases to which they have access.
Ireland:
- All drivers must produce all parts of a valid driving licence.
- Non-EU licence holders are required to have an international driving permit if the licence is not in English.
- Domestic renters must produce photo id, passport or driving licence.
- International travellers must produce a passport, proof of return travel and residency information while in Ireland.
Renters who wish to use a debit card must hold an Irish Driving Licence and will be subject to additional checks including verification of employment.
For all drivers we reserve the right to conduct additional checks and ID verification including sharing information with external partners who may verify supplied details against databases to which they have access.
Will I be allowed to cross into bordering countries?
United Kingdom:
For vehicles travelling to the Republic of Ireland, there is an additional charge of 150 GBP per rental. Please call the branch in advance. Vehicles may not travel outside the U.K. and Ireland.
Ireland:
Renters are allowed to travel within Ireland and Northern Ireland.
For vehicles travelling to the U.K., there is an additional charge of 150 Euros plus vat. Please call the branch in advance. Customers wishing to return the car to a different location will be subject to an additional charge.
COVID 19 FAQs
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Renting a Car at Bristol Airport (BRS)
Local Car Hire at Bristol Airport
A travel hub for South West England, Bristol Airport is located around seven miles from the city centre, near Lulsgate Bottom in North Somerset. This commercial airport is popular for domestic and international departures with a number of leading airlines. Easily reached via the A38 Bridgewater Road, the Enterprise Rent-A-Car Bristol Airport branch is conveniently located just a few steps from the main terminal building, helping to ensure a smooth start to your holiday.
The gateway to the beautiful West Country, Bristol has an enterprising and maritime history. In the centre, see the impressive Clifton Suspension Bridge over the Avon Gorge, visit the restored wooden S.S. Great Britain or marvel at the exotic and tropical marine displays in Bristol Aquarium, situated near the harbour. Alternatively, The Hippodrome hosts shows and musicals, with occasional performances by London touring companies.
Other local attractions include Bristol Zoo, the Cheddar Gorge or the resort town of Weston-super-Mare, with donkey rides on the beach, a grand pier and the nearby Mendip Hills. With a designated driver, why not visit a local cider factory – or see some gorgeous countryside and venture a little further to Wookey Hole, a fascinating cave system near Wells in Somerset? The Cardiff Millennium Stadium is only 15 miles away over the Severn Bridge; beautiful Monmouth is also nearby. Alternatively, head towards Gloucester and the charming Cotswold Hills to visit Berkeley Castle, which dates back to 1154.
Cheap Car Rental at Bristol Airport
Travellers flying into Bristol Airport will find their car hire transaction straightforward and simple after a long flight. Enterprise customer service staff will be delighted to complete the minimal paperwork as quickly as possible. Save money on prepaid hire with super rental rates for drivers who book in advance online. Customers can rely on clean, freshly prepared cars and an excellent choice of modern, fuel-efficient vehicles to get around the West Country with ease.
One-Way Car Hire
There are various reasons why a one-way vehicle hire may suit travelling plans: to save time, to leave the itinerary flexible or to catch a flight back from a different airport. For drivers who are planning to travel one way within the UK, Enterprise can help with one-way rentals at competitive rates from Bristol Airport to most depots covering Britain. Select from the most modern and reliable rental cars available, from compact to economy and full-size saloons and people carriers.
A Wide Range of Vehicles to Hire
At Bristol Airport, Enterprise offers car rental customers a wide choice of vehicles to suit different needs. For drivers with little luggage, a compact car offers easy parking, while class-A minis are ideal for nipping around town. To venture further or explore the South West, a larger compact or mid-range option is more convenient. Alternatively, families and small groups that need to transport luggage may wish to opt for one of the people carriers to make travel as comfortable as possible.
Driving Information in Bristol Airport
Motorways and main roads in the Bristol area are especially busy during bank holiday weekends and on Saturdays during the summer months, as travellers head to the South West. The A361 and the A303 may be prone to congestion, so avoid these routes, as well as the M4, M5 and M32 motorways at peak periods. Bristol Temple Meads station is situated in the centre of the city, while Bristol Parkway mainline station lies to the north, near the University of the West of England. In Bristol, there are three Park and Ride sites for motorists’ use, at Shirehampton Portway, Long Ashton and Brislington, with regular connecting buses to the city centre.