Car Hire Top Frequently Asked Questions

What are your age requirements for car hiring in the UK and Ireland?

What are your driver's licence requirements for renting in the UK and Ireland?

What forms of payment do you accept in order to hire a car?

Is a deposit required when hiring a car in the UK and Ireland?

Will Enterprise pick me up?

Can I add an additional driver to my car hire in the UK and Ireland?

What is the mileage/kilometre policy?

Can I purchase rental car insurance and other protection products for a car hire in Ireland and the United Kingdom?

Does Enterprise offer one-way car hire in the UK and Ireland?

Will I be allowed to cross into bordering countries?

How do I change or cancel my reservation?

I want to return my car early; is there a penalty to do so?

Will there be an additional charge if I am late returning the car hire?

Can I return my car hire if the Enterprise location is closed?

How can I get a copy of my receipt?

How many Enterprise Plus Points does it take to earn a free rental day?

EXPRESSTOLL™ FAQs

What is EXPRESSTOLL?

Where can I use the EXPRESSTOLL toll service?

What are the benefits of EXPRESSTOLL?

How do I use EXPRESSTOLL?

How do you know when I generate a toll?

Do I have to use EXPRESSTOLL when I hire a car from Enterprise?

What if I don't want to use EXPRESSTOLL?

Can I use EXPRESSTOLL if there is no tag installed in the vehicle?

How can I pay the toll on the M50 free flow motorway without using EXPRESSTOLL?

What do I do if the EXPRESSTOLL tag does not work, or malfunctions?

How much does EXPRESSTOLL cost?

How are tolls billed to me?

How will charges appear on my credit card?

Why am I being charged now after my rental period has ended?

Why am I getting multiple bills for the same rental period?

Can you send me the actual toll notice?

How can I get a receipt?

What if I have additional questions about EXPRESSTOLL?

COVID-19 Response Update

Check out our COVID-19 FAQs for more information on Enterprise hours of operation, upcoming and existing reservations, Enterprise Plus and what steps we're taking to keep employees and customers safe.

COVID-19 Response Update

Check out our COVID-19 FAQs for more information on Enterprise hours of operation, upcoming and existing reservations, Enterprise Plus and what steps we're taking to keep employees and customers safe.